Before sending your Custom CD order, here's some useful packaging and important shipping information to know:
PACKAGE YOUR PACKAGE
As far as sending rare or valuable music sources, make sure to aquire
additional insurance just in case something happens to your package
in transit. Some things cannot be replaced, so think twice before
shipping something that money can't buy.
SHIPPING FEE
If you want your order *returned* Insured and/or Registered mail, you must
include the appropriate amount of funds. For the latest U.S.
Postal Service rates, visit their web site at -
www.usps.com.
RETURN POSTAGE
For large LP orders in which the albums are being returned, please have
the U.S. Postal Service weigh the package *before* you send it.
NO MAILING FEES?
Please remember to only use active account numbers for FedEx,
as they will not deliver packages with postage due.
TRACK YOUR PACKAGE ONLINE
For further packaging or shipping information, feel free to
Contact HB anytime.
It's very important that your order arrives in one piece. When possible,
use plenty of extra padding of newspaper, bubblewrap or whatever to make
sure your musical sources (via CD, cassette and/or vinyl) are protected
while traveling through the mail. Major carrier services are not
responsible for items that are received broken.
A flat $5.00 shipping fee is charged to each custom disc order
to cover the cost of packaging supplies, mailing your new Custom CD -and-
to send your supplied sources (up to 1 lb) via U.S. Postal Service
"Priority Mail" with Delivery Confirmation.
Return Postage is only required to send back provided sources that
exceed 1 lb. If your package weighs more than 1 lb, you must add
the appropriate amount of postage or the order will not be shipped back
with your sources until additional funds are received. You can
easily calculate the charges at the USPS Calculate Postage site.
Yes and no. If you provide a completed
FedEx
airbill with *your* account number, Shipping and Return Postage charges
are *not* applicable on the
Custom CD Contract.
Keep in mind, this means *you* will be paying the postage for sending
-and- returing the package.
When your order is shipped back with an airbill or U.S. Postal Service
"Delivery Confirmation," you can track the package online at:
http://www.fedex
.com/us/tracking/
http://www.usps.com/shipping/trackandconfirm.htm
